Practical advice on running a more efficient kennel, cattery, daycare or grooming business — straight from the team behind KennelBooker.
PawCheck lets pet owners complete all their paperwork, upload vaccinations and sign waivers before they arrive — so check-in is instant. Here's how it works.
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Home grooming between salon visits keeps coats healthier and reduces matting. These are the tools worth owning — from slicker brushes to de-shedding rakes.
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Peak season at a boarding kennel is controlled chaos. Here's how to manage Christmas, school holidays and summer rushes without burning out your team or your clients.
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A managed waitlist turns last-minute cancellations into filled runs. Here's how to set one up, communicate with waitlist clients, and stop leaving peak-season revenue on the table.
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Paper waivers get lost, go unsigned and create liability gaps. Digital waivers with e-signatures solve all of this — and clients actually prefer them. Here's why to switch.
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The wrong hire in a boarding kennel creates welfare risks, client complaints and operational chaos. Here's how to hire, onboard and retain pet care staff who genuinely do the job well.
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Monthly memberships and subscription passes can transform your revenue from lumpy and seasonal to predictable. Here's how to structure one that works for your boarding or daycare business.
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A vague cancellation policy costs you real money every peak season. Here's how to write, communicate and enforce one that's firm but fair — and that clients respect.
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New clients are expensive to acquire. Here's how to keep the ones you have — with better communication, smarter booking nudges, and care that earns loyalty without resorting to gimmicks.
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Spreadsheets, paper diaries and group chats aren't a system — they're a pile of risk. Here's what to look for when choosing kennel management software, and the questions to ask before you commit.
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Five-star reviews are the single most powerful marketing tool available to a kennel or grooming salon. Here's how to earn them, where to collect them, and what to do when someone leaves a bad one.
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Cats are not small dogs. Running a cattery well requires different thinking about stress management, space design, health protocols and client communication. Here's what experienced cattery operators do differently.
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The paperwork chase is the biggest time sink in pet boarding. Here's how to get clients to actually complete and submit forms, vaccinations and waivers before they arrive.
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The Little Chonk (Little Chonk) dog backpack lets you take your small dog anywhere — the tube, cafes, shops, day trips. Here's an honest look at why it solves a real problem.
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Not all dog travel gear is worth buying. These seven accessories have earned their place — from car safety harnesses to collapsible bowls and GPS trackers.
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Drop-in visits and cat sitting work differently from boarding. Here's how to manage at-home pet care bookings efficiently — from scheduling to client communication.
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Training bookings have different rules from boarding — sessions, drop-in training, packages and programmes all need different handling. Here's how to manage them properly.
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Chasing vaccination certificates is one of the biggest admin headaches in pet boarding. Here's how AI verification tools are changing the process — and why it matters for compliance.
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A chaotic check-in queue is the worst first impression a kennel can make. Here's how to streamline boarding check-in, checkout and payment so it's smooth every time.
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Flat rates, credit packages, multi-pet discounts, or monthly subscriptions — which daycare pricing model is right for your business? A practical guide for dog daycare owners.
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Gaps between grooming appointments are money down the drain. Here's how to schedule your salon staff to maximise chair time, reduce dead time and increase daily revenue.
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No-shows cost boarding kennels real money — an empty run that could've been resold. Here's how to set up automated reminders, deposits and cancellation policies that dramatically cut the number of guests who simply don't arrive.
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Before you switch on online bookings, there are 10 things you need to set up correctly. Miss any of them and you'll be handling avoidable calls and emails.
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A clear vaccination policy reduces your liability, reassures responsible owners, and keeps your whole facility healthier. Here's what to include and how to enforce it.
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Most new kennel owners price too low out of fear, then struggle to raise rates later. We'll show you how to calculate your real costs and set rates that are competitive and profitable.
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Both services have different revenue patterns, staffing requirements, and overheads. We break down the numbers so you can decide which to focus on — or whether to offer both.
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Phone tag with clients before check-in is one of the biggest time drains in the industry. Here's how to set up automated SMS and email reminders that do the chasing for you.
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Reviews drive new bookings more than any paid ad. We'll show you the right moment to ask, what to say, and how to automate the whole process so it happens without you thinking about it.
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