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PawCheck
Think of the fast lane at the airport. Everything gets checked — just not while everyone waits behind you. PawCheck sends every customer a secure link with their booking confirmation, and they confirm the lot before they ever set foot on your site.
No customer account needed · Works on any phone · One switch to turn on
PawCheck passed
Completed 3 days before arrival
BK‑20417
Guest
Milo · Border Collie
Arriving
Fri 09:30
Illustration of a completed PawCheck
Six cars in the yard, four dogs on leads, and the first customer can't remember their new mobile number.
Nothing gets skipped. It just stops happening in front of you.
No account. No password. No app to download. Just the email you already send them.
Their booking confirmation arrives as usual, now carrying a PawCheck link and a 4-digit code that belong to that booking and no other.
Four boxes, four digits, and they're in. The page is built for a phone held one-handed — because that's where it will be opened.
Everything you hold is already filled in, so most of it is a glance and a nod. They fix the new mobile number, snap the vaccination card, sign the waiver.
Everything lands straight on the customer, pet and booking records. They get a friendly "all set for check-in" — and you get a booking with nothing outstanding.
PawCheck asks for exactly what your business requires — the same required fields you already set for online sign-up. Nothing more, nothing missed.
Name, phone, mobile and address — corrected by the person who actually knows them.
The person you'd ring if something happened at 2am. Confirmed while nothing is happening at all.
Picked from your list of practices, so the details on file are ones you can actually dial.
Breed, sex, date of birth, microchip, neutered or spayed, insurance — per pet on the booking.
Morning, noon and evening feeding, allergies and medical history — in the owner's own words, not scribbled second-hand.
Every vaccination your business requires for that species, with the date it runs out. Out-of-date ones are flagged on the spot.
As many as each pet needs. A photo from their phone or a PDF from the vet — filed against the pet, with its expiry date, exactly as if your team had done it.
They read it and sign with a finger. The signature, the date and their IP address are stored against the customer — and it counts everywhere else in KennelBooker too.
Ticked, timestamped and on the record — not remembered as "I'm sure they signed something last year".
If a required field is blank, a date is unreadable or a certificate is missing, PawCheck won't let them finish. It highlights what's wrong and tells them what to fix. A booking either passes or it doesn't — so a green tick means what it says.
Plenty of businesses take bookings by phone, by email, or across the counter. That's fine. PawCheck doesn't care how the booking got made.
There's no account for your customer to create, no password to reset, nothing to install. If they can open an email and tap a link, they can complete PawCheck — and the information lands in exactly the same place it would have if they'd typed it into your portal.
If you do use the online booking portal, the two work together: anything the customer has already filled in is pre-filled, so PawCheck is mostly a nod and a signature.
In their inbox
From: Kate's Kennels
Subject: Your booking is confirmed — BK-20417
Hi Sarah,
We're all set for Milo from Friday 14th. Here's everything you need…
Please complete your PawCheck before you arrive.
Your access code is 4193
Complete your PawCheck
See you Friday!
You add the placeholder once. Every booking email fills in its own link and code.
It carries real customer data, so it's built to be handed out by email and still be safe.
Every booking gets its own unguessable link. It opens that booking and nothing else — not the customer's history, not their other pets' bookings.
A forwarded link opens a code box and nothing more. Without the 4-digit code from the email, there is nothing to see and nothing to change.
Repeated wrong codes lock that booking's link for a while, so nobody can sit and work through four digits.
The code is re-checked on every save, and a pet can only be edited if it genuinely belongs to that booking's customer.
Friday arrivals
Sarah Whitfield · 09:30
Bramble · Cocker Spaniel
Tom Reilly · 10:00
Nutmeg · Maine Coon
Priya Shah · 11:15
Illustration of the arrivals list
The morning of, you can see at a glance which bookings are cleared and which need a nudge — while there's still time to send one.
PawCheck already gets the certificate out of the customer and onto the pet's record. The next step is not having to read it.
Our AI vaccination checker takes the certificate your customer just uploaded, pulls out every vaccination you require and the date it was given, and shows you the exact wording it read them from. Your team scans the list and clicks approve. No zooming into a vet's handwriting, no typing dates, no doing it again tomorrow.
It will be a paid add-on. Reading documents with AI costs real money on every certificate, and we'd rather charge the businesses that want it than quietly put everyone's price up. If you handle a lot of certificates, it should pay for itself in staff hours very quickly.
There isn't a project here. There's a switch and a placeholder.
Settings → PawCheck. One switch, and it's on for your account.
Add the PawCheck placeholder to your booking confirmation, and to your pre-arrival reminder if you send one.
Every booking email from then on carries its own link and code. Nothing else to configure, and it uses the required fields you've already set.
PawCheck is a pre-check-in step for your customers. A secure link goes out with their booking confirmation. They open it, enter a 4-digit code, and confirm everything you need on file — their contact and emergency details, their vet, each pet's details, feeding and medical notes, vaccination dates and certificates, and your signed waiver. When they arrive, there is nothing left to collect.
No. PawCheck works from the link in the booking email alone. There is no account to create, no password to remember and no app to install. It works just as well for businesses that do not use the online booking portal at all.
Every booking gets its own link, and the link on its own opens nothing. The customer also needs the 4-digit code printed in their email. Too many wrong codes locks that booking's link out temporarily. The page only ever shows the one booking the link belongs to, and the code is re-checked on every save.
They cannot finish. PawCheck checks everything before it saves, highlights whatever is missing or unreadable, and tells them what to fix. The booking only passes PawCheck when every field your business requires has been completed — so a booking marked as passed genuinely is.
Yes — as many as each pet needs. They can photograph the certificate on their phone or attach a PDF, and set the expiry date. The certificates land against the pet in KennelBooker exactly as if your team had filed them, and appear in your documents area like any other file.
No, it uses the one you already have. Your existing waiver text is shown, the customer signs with a finger or a mouse, and the signature is stored against the customer with the date and their IP address — the same record you'd get from any other signing route in KennelBooker. If they've already signed a current waiver, PawCheck says so and doesn't ask again.
One switch in Settings, then drop the PawCheck placeholder into whichever email templates you want it to appear in — usually the booking confirmation and the pre-arrival reminder. From then on every booking email carries its own link and code.
Yes. PawCheck is part of KennelBooker at no extra cost. The AI vaccination checker that reads the uploaded certificates for you will be a separate paid add-on when it launches.
Try KennelBooker free for 14 days — no credit card, no contracts — and let your customers do the paperwork before they arrive.
